![]() Reinstall the app, set up your account, and check if calls ring out when you lock your device. Launch the WhatsApp info page on the Play Store and tap the Uninstall button to remove the app and its data from your phone. Reinstall WhatsAppĭeleting and reinstalling the instant messaging app from your device is another troubleshooting solution worth trying out. Step 6: Finally, tap the Update button to install the latest version of the software on your smartphone. That will redirect you to the ‘Google Play services’ page on the Play Store. Step 5: Under the Store section, select App details. Step 4: Tap the Advanced drop-down button. Step 3: Scroll through the application list and select ‘Google Play services.’ Step 2: Select App info to reveal all apps on your smartphone. Step 1: Launch the Setting menu and select ‘Apps & notifications.’ Updating Google Play services could also help fix the WhatsApp Call notification issues. Google Play Services plays an important role in the proper functioning of your apps and other services like push notifications, location services, etc. You can disable Battery Saver from the Notification Panel or the Settings Menu (Settings > Battery > Battery Saver > Turn Off Now). Disable the Battery Saver and check if WhatsApp calls now ring when your phone is locked. In a bid to extend battery life, Battery Saver (Battery Optimization on some devices) might cause your phone to block WhatsApp call notifications. ![]() Disable Battery SaverĪnother probable culprit of this issue is the Android Battery Saver feature. You can also toggle on the ‘Unrestricted data usage’ option to permit WhatsApp to use unrestricted data access when Data Saver is enabled on your device. Step 2: Check that Background data is enabled. Step 1: Launch the WhatsApp app info page and select ‘Mobile data & Wi-Fi.’ If WhatsApp call doesn’t ring when your phone is locked, check that it has access to background usage of your app’s internet connection. WhatsApp requires round-the-clock access to your phone’s cellular data or Wi-Fi connection to provide users with prompt and real-time notifications of texts and calls. Tap the Update button to install the latest version of the instant messenger on your device. Visit the WhatsApp info page on the Google Play Store and check that it is up-to-date. Manually updating WhatsApp to the latest available version is your best bet at fixing the issue. ![]() Your phone might fail to notify you of WhatsApp’s voice or video calls if there’s a bug causing the app to malfunction. Step 5: Finally, tap the Clear Cache icon. Step 3: Scroll through the list of apps and select WhatsApp. Step 1: Launch the Settings menu and select ‘Apps & notifications.’ If WhatsApp doesn’t ting when your phone is locked, and none of the solutions above fixed the issue, clearing its (read: WhatsApp) cache storage might help. ![]() However, when these files build up over time, they eat up your device’s storage and sometimes cause an app to malfunction. Clear WhatsApp CacheĪpps create cache files, so they boot quicker and run faster during usage. Step 3: Toggle off the Show notifications option and toggle it back on. Step 1: Long-press the WhatsApp icon and tap App info to reveal the application details page. That can help restore WhatsApp’s text and call notifications back to normalcy. If everything looks fine, you can turn off WhatsApp notifications and re-enable it. To fix this, inspect the app’s notification settings and check that WhatsApp is set to receive notifications. If WhatsApp notification is disabled or improperly configured on your device, voice and video calls might not ring, even when your phone is unlocked. Step 2: Next, tap the Force Stop icon and select OK on the confirmation prompt. Step 1: Long-press the WhatsApp icon and tap App info to open the WhatsApp info page. Force Stop WhatsAppĪnother way to expeditiously fix this issue is to force-stop apps whenever WhatsApp calls are not ringing when your phone is locked. Go to Settings > Sound > Do Not Disturb and tap the ‘Turn Off Now’ button.ĭo Not Disturb can also be easily disabled from the System Tray. You’d find the ‘Do Not Disturb’ option in the Sound section of your Android Settings menu. If WhatsApp calls aren’t ringing when your phone is locked, check that ‘Do Not Disturb’ isn’t active. When enabled, Do Not Disturb will mute all incoming cellular calls and other third-party apps. Note: Due to the diversity in software configuration and branding of Android phones, the steps/instructions under the methods listed below might vary from device to device.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |